Terms & Conditions

Last Updated: 30 June 2026

Welcome to www.strikala.com. This website is owned and operated by Stri Kala.

By accessing, browsing, using, or purchasing from this website, you agree to these Terms & Conditions.

If you do not agree with these terms, please do not use the website.

Business Details

Brand Name: Stri Kala
Founder / Owner: Shivani Negi
Address: Shop No. 8, Jaipuria Plaza, Zirakpur, Punjab – 140603, India
Email: care@strikala.com
Phone / WhatsApp: 7973712721

Products

Stri Kala sells Indian women’s wear and related fashion products.

We make reasonable efforts to display product details, colors, fabric information, sizing, pricing, and availability accurately. However, minor differences may occur due to screen settings, lighting, photography, fabric dye lots, and production batches.

Pricing

All product prices are listed on the website.

Prices may change without prior notice. The price applicable at the time of order placement will apply to that order.

Stri Kala reserves the right to correct pricing errors, listing errors, or technical errors.

Orders

After placing an order, customers will receive order confirmation through email, SMS, WhatsApp, or website notification.

Order confirmation does not always mean final acceptance. Stri Kala reserves the right to cancel or refuse any order due to stock issues, payment failure, fraud suspicion, incorrect details, courier limitations, or technical errors.

Payments

We accept UPI, cards, net banking, COD, and other available payment options.

For prepaid orders, dispatch will begin after successful payment confirmation.

For COD orders, customers must make payment at the time of delivery.

Stri Kala is not responsible for payment delays, failed transactions, or bank/payment gateway technical issues.

Shipping

Stri Kala ships across India.

Orders are usually dispatched within 7 days after order confirmation.

Delivery usually takes 7 to 10 days after dispatch, depending on the customer’s location, courier availability, weather, local conditions, and operational factors.

Shipping is currently free.

We may use Shiprocket, Blue Dart, India Post, and other major courier partners in India.

Returns, Exchanges And Refunds

Returns, exchanges, and refunds are governed by our Return, Exchange & Refund Policy.

Customers must raise return or exchange requests within 48 hours of delivery.

Sale items, discounted items, customized products, and altered products are not returnable or exchangeable.

Cancellation

Orders can be cancelled only before dispatch.

Once dispatched, orders cannot be cancelled.

Cancellation and refunds are governed by our Cancellation Policy.

Customer Responsibilities

Customers must provide accurate:

  • Name
  • Phone number
  • Email address
  • Shipping address
  • Size selection
  • Payment details
  • Order information

Stri Kala will not be responsible for delays or failed deliveries due to incorrect address, unreachable phone number, wrong size selection, or incomplete customer details.

Website Use

Customers must not misuse the website, attempt fraud, interfere with website security, copy content without permission, place fake orders, or use the website for illegal purposes.

Intellectual Property

All website content, including brand name, logo, images, product photos, text, design, graphics, and brand material, belongs to Stri Kala or its authorized creators.

No content may be copied, reused, reproduced, modified, or distributed without written permission.

Limitation Of Liability

Stri Kala will not be liable for indirect, incidental, special, or consequential losses arising from website use, delayed delivery, product unavailability, payment failure, technical issues, or third-party service failures.

Our maximum liability for any order will be limited to the amount paid by the customer for that specific order.

Force Majeure

Stri Kala will not be responsible for delays or failure caused by events beyond our reasonable control, including natural disasters, strikes, courier disruptions, government restrictions, technical failures, internet issues, epidemics, transport delays, or other unavoidable circumstances.

Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of competent courts in Punjab, India, unless otherwise required by applicable law.

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